CUSTOMER SERVICE
Welcome to our customer service section.
In this area, you can find answers to your most frequently asked questions.
For assistance with any problem you may have, send an email in this box or contact us by WhatsApp 630 37 39 81 and we will assist you personally.
Our goal is to provide you with the best service possible.
RETURN POLICY
Our returns policy is designed to ensure your satisfaction.
Returns are not accepted, unless the product has arrived damaged and/or in poor condition due to transport.
We will personally assist you with any details.
FAQ
Do you ship domestically?
Yes, we ship nationwide, across the peninsula so you can enjoy our products anywhere.
How can I return a product?
Simple and hassle-free return process. If your order has arrived in poor condition, please contact us and we will guide you through the process.
How can I track my order?
We will keep you informed in real time.
How long does it take for my order to arrive?
Once you place your order, you will be placed on a waiting list. We will contact you immediately to provide you with delivery information.
How is my order shipped?
If your order is in Alicante or the surrounding area, we will deliver it to you ourselves.
For the rest of the shipment, it travels in refrigerated food transport.